Patient Engagement Manager

Massive Bio is a rapidly growing health-tech startup founded in 2015 to provide every cancer patient with access to clinical trials regardless of their location or financial situation.  Our proprietary patient recruitment and enrollment enablement solution for oncology clinical trials solves every point of friction in traditional clinical trial enrollment.  Privately held and headquartered in New York, NY, our passionate change-making team is looking for several new hires for various roles.     

We are looking for a Patient Engagement Manager to join our team remotely. As a member of our OUS Business Development Team, the Patient Engagement Manager will identify patient advocacy groups, mainly in Europe, and establish close relationships with them in coordination with the OUS business development team strategy. Moreover, the ideal candidate will lead strategies to execute some events/organizations with these patient advocacy groups with a proper engagement and analysis of their needs with respect to the expectations of Massive Bio.

Reporting to the International Partnerships Director, Patient Engagement Manager will:

• Identify and outreach to patient advocacy groups in OUS local markets to increase patient engagement,
• Work with the OUS business team to identify which advocacy groups to work with based on the business strategy,
• Act proactively to build a network,
• Contribute to the development of informative content and marketing materials, including patient stories, to engage and retain cancer patient communities working with the marketing team,
• Support education of patient communities with informative content in the form of Webinars, Facebook live events, interviews working with the marketing team,
• Maintain a calendar of outreach activities for the patient advocacy groups, including community events, workshops, appearances, and other communication opportunities,
• Close and proactive collaboration with legal/compliance, patient access, commercial, medical, public affairs, and Group Communications,
• Analyzing the company’s content plan and social media strategy and identifying strategic weaknesses, and making recommendations for improvements,
• Monitoring agreed-on key performance indicators (KPIs) for social media posts and related campaign types.

Candidate Profile:

• Preferred experience of 3-5 years within a patient advocacy network,
• Relevant experience in determining a target audience and how to cater to unique social media campaigns to capture their attention,
• Hands-on experience with some of the multi-social posting programs such as Business Facebook, and HubSpot,
• Strong communication skills,
• Strong computer skills in using Microsoft Office Solutions,
• Strong project management skills with the ability to supervise multiple projects,
• Excellent writing, speaking, and editing skills in English,
• Ability to meet deadlines,
• No military obligation for male candidates.